Help & Support

Our Team plays a crucial role in creating and maintaining the foundational content for your Online Travel Agency's website. This team is responsible for producing accurate, engaging, and informative static content that showcases destinations, travel tips, guides, and other relevant information to help users plan their trips effectively.

Our highly experienced and knowledgeable professional’s team is empowered to build trust at every step. Our team is capable of providing the best possible service to our clients in a timely and effective manner. We work closely with our clients to ensure all communications and price quotes on the provided service are transparent and clearly addressed. Ensures consistent and accurate information for website visitors.

Enhances the agency's credibility and authority in the travel industry. Improves SEO rankings with well-optimized content. Provides users with valuable resources for trip planning.

By establishing a dedicated Team, Flyzoya can create a strong foundation of reliable and engaging content, helping users make informed travel decisions and fostering a positive user experience.

 Our Team plays a crucial role in creating and maintaining the foundational content for your Online Travel Agency's website. This team is responsible for producing accurate, engaging, and informative static content that showcases destinations, travel tips, guides, and other relevant information to help users plan their trips effectively.

Our highly experienced and knowledgeable professional’s team is empowered to build trust at every step. Our team is capable of providing the best possible service to our clients in a timely and effective manner. We work closely with our clients to ensure all communications and price quotes on the provided service are transparent and clearly addressed. Ensures consistent and accurate information for website visitors.

Enhances the agency's credibility and authority in the travel industry. Improves SEO rankings with well-optimized content. Provides users with valuable resources for trip planning.

By establishing a dedicated Team, Flyzoya can create a strong foundation of reliable and engaging content, helping users make informed travel decisions and fostering a positive user experience.

 Our Team plays a crucial role in creating and maintaining the foundational content for your Online Travel Agency's website. This team is responsible for producing accurate, engaging, and informative static content that showcases destinations, travel tips, guides, and other relevant information to help users plan their trips effectively.

Our highly experienced and knowledgeable professional’s team is empowered to build trust at every step. Our team is capable of providing the best possible service to our clients in a timely and effective manner. We work closely with our clients to ensure all communications and price quotes on the provided service are transparent and clearly addressed. Ensures consistent and accurate information for website visitors.

Enhances the agency's credibility and authority in the travel industry. Improves SEO rankings with well-optimized content. Provides users with valuable resources for trip planning.

By establishing a dedicated Team, Flyzoya can create a strong foundation of reliable and engaging content, helping users make informed travel decisions and fostering a positive user experience.

 Our Team plays a crucial role in creating and maintaining the foundational content for your Online Travel Agency's website. This team is responsible for producing accurate, engaging, and informative static content that showcases destinations, travel tips, guides, and other relevant information to help users plan their trips effectively.

Our highly experienced and knowledgeable professional’s team is empowered to build trust at every step. Our team is capable of providing the best possible service to our clients in a timely and effective manner. We work closely with our clients to ensure all communications and price quotes on the provided service are transparent and clearly addressed. Ensures consistent and accurate information for website visitors.

Enhances the agency's credibility and authority in the travel industry. Improves SEO rankings with well-optimized content. Provides users with valuable resources for trip planning.

By establishing a dedicated Team, Flyzoya can create a strong foundation of reliable and engaging content, helping users make informed travel decisions and fostering a positive user experience.

 Our Team plays a crucial role in creating and maintaining the foundational content for your Online Travel Agency's website. This team is responsible for producing accurate, engaging, and informative static content that showcases destinations, travel tips, guides, and other relevant information to help users plan their trips effectively.

Our highly experienced and knowledgeable professional’s team is empowered to build trust at every step. Our team is capable of providing the best possible service to our clients in a timely and effective manner. We work closely with our clients to ensure all communications and price quotes on the provided service are transparent and clearly addressed. Ensures consistent and accurate information for website visitors.

Enhances the agency's credibility and authority in the travel industry. Improves SEO rankings with well-optimized content. Provides users with valuable resources for trip planning.

By establishing a dedicated Team, Flyzoya can create a strong foundation of reliable and engaging content, helping users make informed travel decisions and fostering a positive user experience.

 Our Team plays a crucial role in creating and maintaining the foundational content for your Online Travel Agency's website. This team is responsible for producing accurate, engaging, and informative static content that showcases destinations, travel tips, guides, and other relevant information to help users plan their trips effectively.

Our highly experienced and knowledgeable professional’s team is empowered to build trust at every step. Our team is capable of providing the best possible service to our clients in a timely and effective manner. We work closely with our clients to ensure all communications and price quotes on the provided service are transparent and clearly addressed. Ensures consistent and accurate information for website visitors.

Enhances the agency's credibility and authority in the travel industry. Improves SEO rankings with well-optimized content. Provides users with valuable resources for trip planning.

By establishing a dedicated Team, Flyzoya can create a strong foundation of reliable and engaging content, helping users make informed travel decisions and fostering a positive user experience.

Terms & Conditions

Purpose: Sets legal boundaries, booking obligations, service limitations.

Content Highlights:

• Flights and hotels booked via Flyzoya are subject to provider terms.
• Prices include taxes unless stated otherwise.
• Booking cancellations governed by provider policy.
• Flyzoya not liable for delays, schedule changes, or third-party disruptions.
• Disputes under jurisdiction of registered business location.

Privacy Policy

Purpose: Outlines collection, usage, and security of personal information.

Content Highlights:

• Personal data used only for booking fulfillment.
• Card payments processed securely via CCAvenue; no sensitive card data stored.
• Customer info shared only with service providers and regulators as needed.
• Security measures implemented to protect against unauthorized access.

Cancellation & Refund Policy

Purpose: Clear guidelines to minimize disputes and chargebacks.

Content Highlights:

• Flight refunds per airline fare rules; hotel refunds per provider policy.
• Service fees, convenience fees, and gateway charges are non-refundable unless stated.
• Refunds processed to original payment method within 7–14 working days.
• B2B refunds per contractual agreement with corporate partners.

Payment Security Statement

Purpose: Demonstrates secure, PCI-compliant transaction process.

Content Highlights:

• Payments processed via CCAvenue (PCI-DSS compliant).
• Flyzoya does not store card numbers, CVV, or PIN.
• SSL encryption ensures secure transmission of sensitive data.
• Additional fraud monitoring as required by card networks.

Disclaimer Policy

Purpose: Reduces legal risk and sets expectations for service limitations.

Content Highlights:

• Information on the site is for general purposes; no guaranteed accuracy.
• Flyzoya acts as intermediary; not responsible for third-party delays or changes.
• Payments processed securely, but Flyzoya not responsible for unauthorized access post-submission.
• Policy subject to change; users encouraged to review periodically.

Help & Support Policy

Purpose: Customer support process to reduce chargebacks and disputes.

Content Highlights:

• Support via email, phone, and website form.
• Response time: 24 hours for general queries; 48–72 hours for complex issues.
• B2B clients have dedicated account manager support.
• Customers encouraged to contact support before initiating disputes or chargebacks.

Support Contacts:

• Email: support@flyzoya.com
• Phone: +91-9084505782 (India), +966-558572414 (Saudi Arabia), +974 66055306 (Qatar)

Support Hours:

• Monday-Saturday: 9:00 AM – 8:00 PM (local time)
• Sunday: 10:00 AM – 6:00 PM (local time)